Delivery

Next Day Delivery (England & Wales) - Order Before 1pm

We use TNT, Night Freight and XDP as our courier services.  We can now offer FREE Next Day delivery within England & Wales, if you order before 1pm Monday to Thursday.  We CANNOT guarantee Next Day Delivery on orders dispatched on Friday's (unless Saturday Delivery is purchased during the checkout process) as these will arrive on Monday's due to our terms with our courier.  Orders paid for over the weekend will be processed and dispatched on Monday's, except Bank Holidays. We do not work on Saturday or Sunday’s.  If you have any questions please email us at customerservice@bedsos.co.uk or alternatively call us on 0844 357 0428 Mon - Fri 9am - 6pm (UK).

Schedule a Delivery             

If you do not want ‘Next Working Day Delivery’ and you would prefer to schedule a delivery you can arrange alternative delivery date via the checkout process. Saturday deliveries are available for an additional charge of £20.00.  Please note we can not offer deliveries on national bank holidays.

Northern Scotland & Rural Delivery (Scotland)                      

If you live in Northern Scotland or rural areas of the UK please contact us on 0844 357 0428 Mon - Fri 9am - 6pm before placing an order as sometimes we have to charge a small courier fee to these locations.  Please note if you live in any of the following postcode area there will be a delivery fee to pay so please contact us on 0844 357 0428 before placing your order; AB, FK, IV, KW, PA and PH. If you place the order and live in any of these post code areas we will contact you first to take payment to cover the delivery cost by the courier. If you do not agree to these charges we can cancel the order and issue a full refund.

Ireland, Republic of Ireland & Islands                 

Due to delivery costs at this present moment in time we do not delivery to Ireland, Republic of Ireland or any of the UK surrounding Islands.

Returns

Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Bed SOS for a full refund within 14 days.  The returned items must be unused and still have all packaging and tags attached.  It is the customer's responsibility to return non suitable goods to Bed SOS.  If the customer wishes for Bed SOS to arrange return of such items, there will be a charge of £25.00 deducted from the customers refund to cover the courier service.  Bed SOS will arrange the return/ replacement of goods found to be faulty free of charge.  To discuss the matter further please contact us on 0844 357 0428 Mon - Fri 9am - 6pm.