Please note we are still operating as usual throughout the latest covid-19 lockdown. Obviously this can cause some delays with couriers delivering products. Please note when placing an order we will dispatch an order on time however any courier delays are beyond our control. By placing an order with us you are acknowledging that there could be delays with your delivery which are beyond our control.
Please note these delays are out of our control but reflect on us as a business. However, we do apologise about this. We use independent couriers such as Tufnell's, XDP Express and DX to name a few.
During this current Lockdown period we cannot offer Saturday deliveries. This is due to COVID RESTRICTIONS across the UK. We understand this is frustrating, however this is temporary and will be monitored/ re-enabled as soon as we are able to accomodate Saturday Deliveries.
Next Day Deliveries are taking 2-4 working days (95% of deliveries are arriving Next Day)
2-7 Days Delivery for Emporia Beds and Slumber Sleep mattresses
7-10 Working Days Delivery for Breasley mattresses
10-21 Days Deliveries for Birlea, SleepSoul and Julian Bowen Products
Our teams are working hard to ensure goods are dispatched and orders fulfilled as quickly as possible. We appreciate your patience whilst we work through these unprecedented circumstances. We apologise for any inconvenience caused, should your order be affected by the ongoing COVID situation.
BedSoS offers FREE Delivery service on all products to England & Wales, and some Scottish postcodes. Deliveries to AB, FK, KW, IV, PA and PH postcode areas are exempt from the free delivery service and incur a delivery charge of £40.00, which will be automatically be added during the checkout procedure.
Customers ordering Birlea products to postcode areas DG, EH, FK, G, KA, KY, ML and TD will also incur a £40 delivery charge, which will be automatically added during checkout.
Should the charges not be automatically added, due to a technical issue, we will contact you directly to take payment of the delivery fee. These charges are imposed via the courier service, BedSoS does not make any profit from the charges. If you do not agree to pay the delivery fee when contacted, we will have no alternative but to cancel the order and issue a full refund.
PLEASE NOTE: BedSoS does not offer delivery to Northern Ireland, Republic of Ireland or Channel Islands. Also, we do not ship Internationally.
Delivery of all beds and other bedroom products we sell is via trusted couriers via a Next Day Delivery service (when ordered before 1pm) to England & Wales and some Scottish postcodes, unless stated otherwise. AB, FK, KW, IV, PA and PH postcode areas are usually delivered anywhere between 3-5 working days, unless stated otherwise. Most next day beds are Time living.
Delivery lead times are an estimate only, please see Terms & Conditions for further details.
Should you wish to schedule a delivery date, this can be done during checkout on any of the next day items by pre-selecting a delivery date during checkout. Alternatively, notes can be left during checkout. Notes left during checkout are passed to the couriers and such notes are requests only. We cannot guarantee that the courier will honour the request.
PLEASE NOTE: Julian Bowen and Birlea products are not available for next day or pre-scheduled delivery.
Julian Bowen products and Julian Bowen beds are usually delivered within 10-21 working days to England & Wales and some Scottish postcodes. Deliveries of Julian Bowen products to DD, AB, FK, KY, KW, IV, PA and PH postcode areas are usually 2-3 weeks delivery.
Birlea products and Birlea Beds are usually delivered within 10-21 working days, unless stated otherwise, and they are not available to AB, DD, IV, PA and PH postcode areas at this present moment in time. This is due to the additional costs involved for delivery being far higher than the usual £40 charge, at £75+VAT. We are not willing to subject our potential customers to such charges, and therefore we regret that we are unable to process orders for Birlea products to these postcode areas currently. Birlea products to DG, EH FK, G, KA, KY, ML and TD postcode areas are chargeable and will take approximately 2-3 weeks for delivery.
Saturday delivery is available at an additional charge of £30.00 during checkout. A select few of our brands are excluded from the Saturday delivery service. These brands are as follows:
Deliveries across all service options are usually completed between 8am-6pm. We cannot give you an estimated time of arrival on deliveries, as the couriers are not part of our company and the deliveries are strictly based around the driver’s route for that day. The couriers do not deliver on Sunday’s or National Bank Holidays.
If you refuse delivery of goods you will be subjected to the delivery charge incurred via ourselves for the courier to return the goods to ourselves. Refusing a delivery incurs a delivery charge of £40.00, which will be deducted from your original payment. These charges are outlined in your Pre-Contractual Agreement.